It said that " we have checked your records and noticed that you were self-employed in the year of 2010. To be eligible for the bonus, pls complete the attached form on your status of employment." blah blah blah.
Firstly, my okasan was NEVER self-employed. You have access to her contribution records and can check easily that she was NEVER self-employed.
Secondly, just because you SAID that she was self-employed, we had to tick the "No, I was never self-employed." Afterwhich I had to "Pls state the reasons why you were never self-employed."
Like &($&^$&^%)^$^$$@@###@.
My guess is that you have some deadline to meet and you're sending out a mass mail to people without checking your records. Then you'll use the super inaccurate data to payout the bonus, leaving your poor customer service officers having to deal with complaints from those who did not respond to that mass mailer and who are actually entitled to the bonus.
Garmen work for you.
No comments:
Post a Comment